The operational communication system for service businesses

The Operational Pressure Every Service Business Faces

Every day, service businesses lose revenue not because of poor service — but because of poor communication. Leads go cold. Clients feel ignored. Bookings fall through. The problem isn't your team. It's the volume.

Soleraq is the operational communication layer that sits between your business and your clients. We handle the fast-response work — lead replies, client messages, appointment confirmations, and more — so your team can focus on delivering the service.

Structured support. Human quality control.

Every communication Soleraq handles is reviewed by a trained professional before it reaches your client. AI drafts. Humans approve. Nothing goes out without sign-off.

Everything We Handle For You

• Lead Reply — Respond to every inbound lead quickly and professionally. No lead goes cold, no opportunity is missed.
• Communication Management — Your day-to-day client communications handled consistently and on-brand — so your team can focus on higher-value work.
• Appointment Booking — Inbound booking requests managed end-to-end. Fewer missed bookings, less back-and-forth, more confirmed appointments.
• AI Receptionist — A 24/7 AI voice receptionist that answers calls, collects caller details, and routes enquiries — so no call goes unanswered.
• Smart Recruitment — Automated candidate screening, DBS tracking, and onboarding checklists for care providers and service businesses.
• Review Management — Professionally drafted review requests sent at the right moment to generate more 5-star reviews.

Real Software. Real Results.

Soleraq is a fully operational platform — not a concept. Here is what you get access to from day one.

Inbox AI

All your inbound communications managed in one place. Every message receives a timely, professional response — reviewed before it's sent. Nothing gets missed, nothing is delayed.

Follow-Up Engine

Keep leads warm and appointments confirmed without your team having to remember who to chase. Timely, professional follow-up happens automatically — and always with human sign-off before it's sent.

AI Receptionist

No missed calls, no voicemails left unanswered. Every caller receives a professional response and a clear next step — whether that's booking an appointment, getting information, or being directed to the right person.

Smart Recruitment

Reduce the time your team spends on recruitment admin and candidate coordination. Receive a well-organised shortlist with relevant context — so you can focus on making the right hiring decisions.

Reporting and Insights

A clear view of how your communications are performing — response times, volumes, and outcomes — so you can make informed decisions and demonstrate the value of every interaction.

Tailored to Your Business

Soleraq is set up to reflect your brand, your tone, and your specific business context. Every response feels like it came from your team — because it's been reviewed and approved before it ever leaves.

How It Works

1. A lead, message, or booking request arrives. 2. Soleraq's AI drafts a professional, on-brand response within seconds. 3. A trained human reviews and approves the response. 4. The approved response is sent. Your client receives a fast, professional reply every time.

Who We Work With

Soleraq works with service businesses across the UK — cleaning companies, care providers, recruitment agencies, trades, dental practices, property services, and more. If your business receives inbound communications, we can help.

Frequently Asked Questions

• How long does it take to get started? — Getting started is straightforward. You simply forward your incoming communications to your dedicated Soleraq address. We handle the setup.
• Do you need access to my email or accounts? — No. You simply forward incoming lead notifications to your dedicated Soleraq email address. We never need your passwords or login details.
• Is anything sent to my clients automatically? — No. Every response is reviewed and approved by a trained professional before it reaches your client. Nothing leaves without human sign-off.
• Are there long-term contracts? — No long-term commitments. We work on a flexible basis so you can adjust or stop at any time.