SOLERAQ
UK AI business operations consultancy.
Soleraq combines independent advice, connected communication systems and intelligent automation for UK service businesses. Choose focused AI Advisory or custom Build & Manage systems for your lead follow-up, inbox and workflows. Start with a free 20-minute intro call.
Start with the business
More software, spreadsheets and messages do not always mean a better operation. Information gets copied, follow-ups get missed and people become the link between disconnected systems.
We identify opportunities to reduce costs, eliminate repetitive work, improve efficiency and accelerate business growth.
The right response may be strategic advice, a better communication workflow, connected automation or a standalone growth system—not a complete rebuild.
Five independently available divisions
Choose the service you need. Each division can be engaged independently, with scope agreed around your business. You do not need to purchase a complete transformation programme.
01 — Executive Advisory
Independent strategic advice to understand your operations, assess technology choices and make confident business decisions.
Explore this solution : Executive Advisory & Business Intelligence02 — Automation & AI Systems
Connected communication and operational workflows, from AI receptionists and enquiry replies to scheduling, recruitment and system integration.
Explore this solution : Operational Automation & AI Systems03 — Lead Generation
Intelligent prospect research, relevant outreach and structured follow-up, available as an independently scoped service.
Explore this solution : Lead Generation & Business Growth04 — Business Transformation
Research, technology selection and practical implementation that connect the right systems and processes around your business.
Explore this solution : Business Transformation & Implementation05 — Managed Intelligence
Optional monitoring, maintenance and ongoing improvement for agreed systems and workflows, scoped around the support you need.
Explore this solution : Managed Intelligence & Ongoing OptimisationLead generation is a standalone service, not an add-on to implementation. Scope and availability are confirmed for each engagement.
Explore pricing and engagement optionsThree distinct commercial phases
A broader transformation can move from research to implementation and, if you choose, ongoing management. Each phase has its own scope and commercial agreement.
We review your operations, workloads, communication, software and opportunities, then agree practical recommendations and a transformation roadmap.
Custom quotation based on scope
A paid research service, separate from fixed-price Executive Advisory.
After you approve the scope, we configure suitable software, build needed integrations and automation, and help your team adopt the agreed improvements.
Quoted separately
Third-party software subscriptions and usage charges are identified separately.
Choose ongoing monitoring, maintenance, performance reviews and optimisation where they make sense for your systems and your team.
Custom quotation based on requirements
Optional support. You do not need to buy all three phases.
Executive Advisory, lead generation, automation implementation and managed services can be purchased independently where appropriate. Ongoing management is optional.
Explore how we workConnected intelligence
Operational intelligence, customer communication, automation and growth infrastructure work together around your business. Keep suitable existing tools and connect what genuinely needs connecting.
Meet SONIA
SONIA — Soleraq Operational Network Intelligence & Automation — represents the direction of our integrated operational intelligence capabilities: connecting business information, communication, workflows and decision support.
Existing communication and workflow capabilities remain part of Soleraq. Client-specific integrations are configured within an agreed scope. Broader cross-system intelligence and decision support are a development direction, not a promise of a fully autonomous system available today.
Support call handling, structured information capture and appropriate human hand-offs, with telephony, coverage and escalation agreed for the engagement.
Retain automated lead and enquiry responses, email automation, SMS and WhatsApp communication workflows, with channel availability and permissions confirmed.
Connect suitable scheduling and CRM tools, customer follow-ups, operational notifications and internal administrative workflows around approved processes.
Support structured applicant information, screening workflows and team notifications. People retain hiring decisions and sensitive judgement.
Illustrative architecture—not a live product demonstration. Capabilities, channels, integrations and human approval points are confirmed for each engagement. This public diagram does not connect to the private SONIA application.
Existing communication capabilities, configured client integrations and planned intelligence developments are distinct. This diagram illustrates how they could connect; availability and human approval points must be confirmed for the engagement.
Capture an enquiry and relevant context. Apply agreed classification and qualification where suitable.
Prepare a response, record the next step and connect follow-up or appointments through configured tools.
Notify the appropriate team, schedule agreed work and keep the customer informed.
Record completion and relevant feedback. Bring useful information to a person for review.
An example of what can be designed—not a claim that every step is currently deployed or runs automatically. People retain important decisions and approval responsibilities.
AI receptionist for small business
Explore clearer application information, AI-assisted review and candidate coordination—scoped around your process, with hiring decisions kept with people. This is service information, not employer self-service.
Explore Smart RecruitmentIllustrative scenarios · not client case studies
These examples show how the approach could apply to everyday business needs. They are illustrative, not completed client engagements, testimonials or verified results.
Illustrative application
An enquiry-heavy business could connect receptionist information, enquiry replies and appointment context, with a clear hand-off to the right person.
Illustrative application
An organisation could connect existing software, notifications and task information so teams spend less time copying details and chasing updates.
Illustrative application
A B2B business could commission prospect research, qualification and relevant outreach with structured CRM follow-up, without purchasing a full transformation programme.
Lead generation does not guarantee sales, conversion rates or lead volumes. Outreach requires review of the relevant privacy, data protection and electronic marketing requirements.
Explore case studies and evidence statusBetter systems. Better decisions.
From independent strategic advice to complete implementation and ongoing management, we bring together the right intelligence, technology and systems to help businesses perform at their best.
Understand the work, people and commercial priorities before recommending technology.
Select suitable proven software and integrations. Custom development only where a genuine requirement calls for it.
Turn approved recommendations into usable processes, connected systems and team adoption.
Choose advice, automation, growth, transformation or management independently, around an agreed scope.
Design around the work of small and medium UK service businesses, with scope and requirements confirmed on a call.
Keep important decisions with people. Agree useful measures of progress and choose ongoing support where needed.
“Better business operations do not always require more people, more software or more spending. They require better intelligence, better systems and better decisions.”
We work with small and medium UK service businesses. Scope, availability and requirements are confirmed for each engagement.
People behind the approach
Soleraq was developed by Soniya Fernandes and Lester Fernandes from practical experience managing business operations, identifying inefficiencies and using technology to improve processes. Their approach starts with understanding the business and exploring practical ways to make operations more efficient, technology more accessible and growth more sustainable.
Find the right starting point
Whether you need strategic advice, intelligent automation, stronger communication systems or new growth opportunities, Soleraq can help you explore the right solution.